God’s own service designer

Liked this anecdote about a Philadelphia rector sitting next to a service designer and discussing service design. Interestingly the company writing the blog – Frontier Service Design – are calling themselves the first SD company in America. Can that be right?

Designing for a service economy

This is a pretty interesting article about the massive value service has to our western economies, and yet how little service design is about. Most interesting thing however is that this is a management consultant talking. They have smelt something on the wind…

More service less stuff

Heard some interesting discussions on this point over the last couple of days. The shared opinion seems to be that, just as with the 80’s recession in the UK, this recession is likely to push us further towards a service economy and away from a manufacturing economy. I guess I buy that, but there is …

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